Privacy Policy – SilkStrands
At SilkStrands, your privacy is important to us. This document explains the types of information we gather when you browse our website, use our hair care resources, or reach out for advice. It also describes how we handle, store, and protect that information.
1. What Data We Collect
Depending on how you interact with SilkStrands, we may collect:
- Basic contact details: such as your name, email, or phone number when you subscribe to updates or contact us.
- Interaction records: including the articles you read, resources you download, or preferences you set.
- Feedback & support requests: details you choose to share when asking for advice or product recommendations.
- Technical information: IP address, device type, browser, and general usage patterns (via analytics tools).
2. Why We Use This Data
- Provide you with tailored content, hair care guidance, and updates.
- Respond to inquiries, comments, or support messages.
- Analyze site performance to improve readability and accessibility.
- Maintain compliance with applicable legal or regulatory requirements.
3. Data Sharing
SilkStrands does not sell or trade personal information. However, we may share limited data:
- With trusted service providers (e.g., hosting, analytics) who support our website operations.
- When required by law, regulation, or to protect the rights and safety of our users.
4. Storage & Retention
We follow these principles:
- Information is retained only as long as necessary to fulfill the purposes outlined in this policy.
- Users may request removal of their data at any time, except where retention is required by law.
5. Your Rights
As a user, you may:
- Ask for a copy of the data we hold about you.
- Request corrections if information is inaccurate.
- Withdraw consent or unsubscribe from communications.
- Request deletion of your personal details, subject to legal limitations.
6. Security of Information
We use industry-standard measures such as encryption, secure servers, and restricted access to minimize risks of unauthorized access. While no method is entirely foolproof, we continuously improve our practices.
7. Updates to Policy
SilkStrands may revise this Privacy Policy when we introduce new features, update our services, or comply with legal changes. The latest version will always be available on this page.
8. Contact
Email: contact@silkstrands.com